Fill out the form below and we will provide you with a quote for your upcoming project.
We can offer technical support in setting up files for imaging. Please do not hesitate to contact us with any questions concerning software applications supported and file formatting.
We make every effort to troubleshoot potential problems, but cannot be held responsible for files we do not create. This includes, but is not limited to; content, resolution of raster data, or usability of client files. In addition, we cannot assume any responsibility for poorly created files. We can only troubleshoot technical file attributes, not edit or second guess the graphic content of client files. Fonts, scans, and any other reference files must be included on disc or usb stick, along with the actual file to be imaged.
You may use our FTP application for uploading large data in file transfer.
Contact us for any assistance.
Remember, the better the file we start with, the better the final product.
We assume no responsibility for output discrepancies in files submitted without proofs. Because of variations in monitors, inks, film, imaging equipment, and processing, colour critical files require a test image. We assume no responsibility for undesirable colour output if no colour test is requested.
Turnaround time on most jobs is 24 to 48 hours*. All work will be ready for pick up end-of-day on the due date unless other arrangements have been discussed. Work requested in less than 24 hours may be subject to additional charges. Turnaround times are based on reasonable quantities and production schedules. Larger jobs may take longer, but the job will be done on the quoted date.
*Unless otherwise noted.
Imaging orders are subject to output time constraints. We reserve the right to interrupt output of files that appear corrupt, cause system malfunctions, or involve unusually long output time. Please establish the compatibility of your files before requesting services. We are not responsible for lost, stolen, erased, or incompatible media. Please make sure all files are archived elsewhere.
Reproduction, in any form, of copyrighted materials without prior permission of the originator, is illegal. It is the responsibility of the client to obtain such permission. We are in no way responsible for obtaining permission and assume prior permission has been obtained by the client before work is submitted.